Privacy Policy

Welcome to Weyacom.ae (“Weyacom”, “Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and safeguarding your personal information in accordance with the applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (PDPL) and other applicable UAE regulations.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, submit inquiries, list properties, request services, or otherwise interact with us.

By accessing or using Weyacom.ae, you agree to the terms of this Privacy Policy.

1. Who We Are

Weyacom.ae is a real estate platform operating in the United Arab Emirates that facilitates:

Property sales
Property purchases
Property rentals
Property marketing and advertising
Real estate brokerage and consultancy services
Property management services
Lead generation for property owners, buyers, landlords, tenants, developers, and agents

For the purposes of applicable data protection laws, Weyacom acts as the Data Controller of your personal information.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Full name
Email address
Mobile phone number
Nationality
Residential address
Passport details (where legally required)
Emirates ID details (where legally required)
Company details (if applicable)

Property Information

Property ownership details
Property listings
Property photos and videos
Property documents
Budget and investment preferences
Rental requirements
Purchase requirements

Technical Information

IP address
Browser type
Device information
Operating system
Location data (where permitted)
Website usage statistics
Cookies and tracking technologies

Communications

Contact forms
Inquiry forms
Emails
Phone call records
WhatsApp communications
Customer support interactions

3. How We Use Your Information

We may process your information for the following purposes:

Responding to inquiries
Arranging property viewings
Marketing properties
Publishing property listings
Matching buyers, sellers, landlords, and tenants
Providing real estate consultancy services
Managing customer accounts
Processing transactions
Conducting identity verification where legally required
Complying with legal and regulatory obligations
Preventing fraud and abuse
Improving our website and services
Sending service-related communications
Sending marketing communications (with your consent where required)

4. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of legal rights and interests

Where consent is required, you may withdraw it at any time, subject to legal or contractual restrictions.

5. Sharing of Information

We may share your information with:

Property owners
Buyers
Sellers
Landlords
Tenants
Real estate brokers and agents
Property developers
Government authorities
Regulatory authorities
Legal advisors
Financial institutions
Payment processors
Technology service providers
Hosting providers

We do not sell your personal information to third parties.

Any disclosure will be limited to what is necessary for the intended purpose or as required by law.

6. International Data Transfers

Your information may be processed or stored outside the United Arab Emirates.

Where international transfers occur, Weyacom will implement appropriate safeguards and comply with applicable UAE data protection requirements regarding cross-border transfers.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfill contractual obligations
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted, anonymized, or destroyed.

8. Cookies

Weyacom uses cookies and similar technologies to:

Improve website functionality
Analyze traffic and user behavior
Remember preferences
Enhance user experience
Deliver relevant marketing content

You may control cookie preferences through your browser settings.

9. Security Measures

We implement appropriate technical and organizational measures to protect your information against:

Unauthorized access
Accidental loss
Misuse
Alteration
Disclosure
Destruction

While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable UAE laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of personal data
Restrict or object to processing
Request portability of your data
Withdraw consent
Request cessation of direct marketing communications
File a complaint with the competent UAE authority

We may require verification of identity before processing your request.

11. Marketing Communications

We may send marketing communications regarding:

Property opportunities
Investment opportunities
Market updates
Promotional offers
Company news

You may opt out at any time by:

Clicking the unsubscribe link
Contacting us directly
Following opt-out instructions in communications

12. Third-Party Websites

Our website may contain links to third-party websites, portals, or property listing services.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites independently.

13. Children’s Privacy

Weyacom services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page together with the revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.